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Contact APA Databases

Customer Service, Training, and Search Help

Customer Relations 
American Psychological Association
750 First Street, NE
Washington, DC 20002

  • Business hours
    Monday–Friday, 9 a.m.–5 p.m. Eastern Time
    Phone: 800-374-2722 or 202-336-5650
    Fax: 202-336-5633
    Email: PsycINFO

  • After Hours
    Monday–Friday:
    6:30–9 a.m. and 5–11 p.m. Eastern Time
    Weekends:
    Saturday–Sunday: 8 a.m.–11 p.m. Eastern Time
    Holidays:
    Thanksgiving, Christmas Day, New Year's Day: 8 a.m.–11 p.m. Eastern Time
    All other U.S. holidays: 6:30 a.m.–11 p.m. Eastern Time
    Phone: 800-256-9216 (United States and Canada) or 202-336-5650
    Email: PsycINFO

Sales and Licensing Information

Business hours
Monday–Friday, 8:30 a.m.–5p.m. Eastern Time

Single-Site Licenses
Phone: 877-236-2941 or 202-336-5648
Fax: 202-336-5633
Email: Quotes

Consortia Sales
Phone: 877-236-2941 or 202-336-5648, extension 5770
Email: Neil Lader

Technical Support

For technical issues related to delivery on APA PsycNET®, please visit the APA PsycNET Technical Help web page.
Email: Technical Help

APA Members

Business hours
Monday–Friday, 8:30 a.m.–5 p.m. Eastern Time
Phone: 800-374-2721 or 202-336-5596

To order Electronic Access Packages, email APA Subscriptions.

Publisher Relations

Please view submission instructions before sending email.

  • Books: PsycINFO Coverage
    (submission instructions)

  • Journals: PsycINFO Coverage
    (submission instructions)

  • Gray Literature: PsycEXTRA
    (submission instructions)