This casebook provides practical recommendations for handling a range of issues associated with telepsychology, or "the provision of psychological services using telecommunication technology."

From the telephone to more advanced webcam and mobile device applications, psychologists are increasingly using evolving technologies in their work. Telepsychology allows clinicians to conduct remote therapy sessions, supplement in-person sessions with resources and follow-up care, collect and store client data, and more.

The recommendations in this book draw from the Guidelines for the Practice of Telepsychology, which were created jointly by APA, the Association of State and Provincial Psychology Boards, and the American Insurance Trust (The Trust).

Each chapter presents a guideline, explains how it relates to professional ethics and standards of care, and applies it to cases.

The richly nuanced case examples depict a broad range of dilemmas that psychologists may encounter when conducting telepsychology in diverse settings, including hospitals, community health centers, private practice, industrial/ organizational settings, forensic settings, academia, military, and veterans' centers. Regardless of your setting, this book provides guidance for using technology effectively, legally, and ethically.

Table of Contents



Linda F. Campbell, Fred Millán, and Jana N. Martin

  1. Competence of the Psychologist
    Sara Smucker Barnwell, Russell McCann, and Stephen McCutcheon
  2. Standards of Care in the Delivery of Telepsychology Services
    Ronald S. Palomares
  3. Informed Consent
    Margo Adams Larsen and Cindy Juntunen
  4. Confidentiality of Data and Information
    Julie M. Landry Poole and Bruce E. Crow
  5. Security and Transmission of Data and Information
    Ronald S. Palomares and Thomas W. Miller
  6. Disposal of Data, Information, and Technologies
    Sara Smucker Barnwell and Margo Adams Larsen
  7. Testing and Assessment
    Bruce E. Crow and Julie M. Landry Poole
  8. Interjurisdictional Practice
    Stephen T. DeMers, Eric A. Harris, and Deborah C. Baker

Linda F. Campbell, Fred Millán, and Jana N. Martin

Appendix: Guidelines for the Practice of Telepsychology


About the Editors

Editor Bios

Linda F. Campbell, PhD, is a professor in the counseling psychology program at the University of Georgia and director of the departmental training clinic. She teaches psychotherapy, assessment, and other courses, but her primary area of study is ethics.

She is coauthor of APA Ethics Code Commentary and Case Illustrations and has published primarily in the area of ethics.

Dr. Campbell is past chair of the APA Ethics Committee and is a member of the State Board of Examiners of Psychologists in Georgia. She was a cochair of the Task Force on the Development of Telepsychology Guidelines.

She grew up in West Virginia and graduated from West Virginia University before moving to Georgia.

Fred Millán, PhD, ABPP, NCC, is a Latino counseling psychologist, licensed in New York State and board certified in psychoanalysis by the American Board of Professional Psychology. He is the director of the Graduate Mental Health Counseling Program and professor of psychology at SUNY Old Westbury.

He maintains a part-time private practice in Spanish and English and provides clinical supervision to doctoral students, postdoctoral fellows, and psychiatric residents.

Dr. Millán serves as the vice chair of the APA Ethics Committee and president-elect of the National Latino/a Psychological Association. He is a former president of the Association of State and Provincial Psychology Boards (ASPPB), former chair of the New York State Board for Psychology, and former cochair of the APA, ASPPB, and The Trust Task Force on Telepsychology.

Jana N. Martin, PhD, received her master's and doctor of philosophy degrees from the University of Mississippi and completed a child specialty internship at Duke University Medical Center.

After many years practicing as a psychologist, Dr. Martin became CEO of The Trust in 2010. As CEO, Dr. Martin focuses on providing broad professional liability coverage, financial security products, and support services for psychologists in areas such as telepsychology.

She coauthored the second edition of Assessing and Managing Risk in Psychological Practice and has cowritten numerous book chapters and articles and presents workshops on risk management topics.

Dr. Martin was cochair of the APA/ASPPB/Trust Task Force on the Development of Telepsychology Guidelines for Psychologists.

Reviews & Awards

A Telepsychology Casebook is an outstanding and welcome newcomer for one's essential education as a psychologist in the modern era. This book clearly represents painstaking and thorough efforts on the part of the editors and all the authors.

Embracing Samuel Johnson's conviction that "example is always more efficacious than precept," Campbell, Millán, and Martin provide fascinating, interactive scenarios on telepsychology practice. Each guideline is applied to a wide variety of practice settings through captivating case examples. The authors reveal both how telepsychology can ethically work, and equally important, how it can go wrong. A splendid, cutting-edge resource for clinicians, students, and instructors!
—John C. Norcross, PhD, ABPP
Distinguished Professor of Psychology, University of Scranton, Scranton, PA

This book provides a solid introduction to ethical telepractice. For students in applied programs, the cases presented provide models for implementing telepsychology in local facilities and incorporating it into their future practice. The suggestions of steps needed to integrate telepractice into their world may help psychologists decide whether or not this represents an attractive option for them.
—Janet R. Matthews, PhD, ABPP-CL
Professor Emerita, Loyola University, New Orleans, LA